When using the coil extension to pay for pages I am on, it takes a minute or 2 for the dialogue to confirm successful payment.
Of course its a no-brainer that this is not an ideal UX and will be annoying to many users.
Admittedly after already the 2nd payment I made my desire to pay for pages dropped rapidly, in the prospect that I have to wait so long on each page.
I wonder how much of this process can be done in the background, while the user already gets a confirmation of his request being processed?
The ideal experience would be for me: I click and get instant confirmation. Even if the actual payment process takes a bit more time, it should just happen in the background.
If there are any errors, I may wanna get an email, or a monthly summary with all my payments, including the failed ones so i can potentially retry.
Latest comments (7)
Few times I actually lost patience waiting for the confirmation & simply left the page but it actually did work out with some delay... I use PayTrackr v0.2.4 to follow the payments so I was actually surprised to pages paid that the Coil extension dialogue didn't indicate... not certain what this Coil extension dialogue does on the background, waits for monetizationprogress? or monetizationstart? I agree that feedback for the visitor needs to improve. I'm also still confused about the small counter when it shows what I pay x what is paid on the page, and I'm still trying to understand the continuous x unlocking type or payments....
Yeah it just won't go away until a very long time after. last time it was 4.5 minutes(!) on a page here in the forum.
And yes, in the background it apparently always works, as I get the confirmation that it worked via email.
Which dialogue are you referring to? Payments are real time, that's the whole point so if there is a delay in the UX then we need to fix that.
this one: community.interledger.org/remoteim...
It stays in this screen practically forever. If it happens in real time in the background I expect as a user to immediately get the confirmation that the payment happened.
@cyberdees
Please raise this as an issue within Github. And do tag sublimator.
Oliver,
Thanks for the feedback. This is @sublimator from GH
I opened an issue concerning this:
github.com/coilhq/web-monetization...
I'm a little puzzled why you were waiting 1 minute for any indication of payment.
It's not something that I've seen myself.