Our team is curious about the use of webmonetization counters & visibility of the micropayments, effects of the transparency of the “monetization” on the user’s level of attention, interest, retention and sense of community.
In general, counters and trackers communicate:
- how much money we pay (how much we are paid)
- how much time we spend on a content
- number of users watching/supporting the content
Should webmonetization remain frictionless and invisible?
How does the visibility of money/time/visitors affect the interaction?
How does it influence the willingness to join, pay, support, contribute?
Where/when should we use counters/trackers?
What else could counters communicate and make visible?
Should content creators show the micropayment counter and communicate how much money has been streamed to their content? Does showing how much money they’ve made of their content improve user retention and experience?
- Study the effects of micropayment counter visibility.
- UX challenges of sharing information of payment streams.
- Improve the design and utilization of the webmonetization counters.
- Define the future design challenges of interaction over micropayment counters & trackers.
We are keeping a diary of experiences with webmonetized counters and design ideas on how to use them. We also conducted first survey with non-Coil users exploring expectations surrounding paid content. We are using Mechanical Turk and Qualtrics to reach non-Coil public.
In this first phase we plan to interview micropayment users to map the experience and use of existing counters and trackers, also conduct surveys on how the visibility of various amounts on the counter influences the decision to support the content creator or join the community. If you have any feedback on this, please, contact us.
In the second phase, we want to conduct more focused experiments based on the surveys and interviews.
In the third, exploratory (speculative) phase, we will work with ideas for future counters supporting various UX ideas.
We are collecting different counters and trackers and we would like to know how/why people use them. We follow two: PayTracker, Akita.
How important is for the users to use counters, trackers, check their Coil extension, Uphold account etc.? What is the main motivation?
Frictionless design (invisibility) of webmonetization x possibility to tip and make more active decision on the distribution of the money in the pool?
Strange uses of counters beyond the QS tracking of how much time and money someone spends on various content X visibility of the counters supporting a sense of community, pool of data/money, distribution?